Frequently Asked Questions

Horizon goes above and beyond to exceed expectations in every facet of the student housing experience. With market-leading customer service, we strive to proactively anticipate both the needs of our students and their loved ones.

Horizon serves more than 15,000 students, and universities across the country. With 20+ years of professional management experience, Horizon Communities are designed specifically for the student experience.

We have tried to anticipate every need and convenience to make our community your student’s home-away-from home. An environment where their safety and school spirit can thrive. ​

​Food Lion – 0.2 miles
Walgreens – 0.2 miles
Jerusalem Bakery & Grocery – 1.3 miles
Dollar Tree (Dollar Store) – 1.3 miles

​Kentwood Park Tennis Courts – 1.1 miles
Kentwood Park Disc golf Course – 1.1 miles
Lake Johnson – 1.2 miles
Centennial Campus Disc Golf Course – 1.2 miles
Centennial Campus Dis Golf Course – 1.3 miles
Pullen Park – 2.1 miles
North Carolina State Farmer’s Market – 2.7 miles

​Bumble Tea – 0.2 miles
Hardee’s – 0.2 miles
Hibachi Sushi – 0.2 miles
Pearl Chinese Restaurant – 0.2 miles
Dharani Express Indian Restaurant – 0.2 miles
Subway – 0.2 miles
Kangaroo Express – 0.3 miles
Burger King – 1.1 miles
Waffle House – 1.2 miles
Sammy’s Tap & Grill – 1.2 miles
Brugger’s Bagels – 1.3 miles
Ruckus Pizza and Bar – 1.3 miles
El Cerro – 1.3 miles
Cloo’s Coney Island – 1.3 miles
Papa John’s Pizza – 1.4 miles
Cup A Joe Mission Valley – 1.4 miles
D.P. Dough – 1.4 miles
Nafkot Ethiopian – 1.4 miles
Flask & Beaker – 2.3 miles

NC State South Campus – 1.3 miles
NC State University Centennial Campus – 1.4 miles
NC State Engineering Building – 1.4 miles
Talley Student Union – 1.7 miles
Meredith College – 2.3 miles
William Peace University – 3.4 miles
Shaw University – 3.8 miles
Wake Tech Community College, Southern Wake Campus - 9.6 miles
Wake Tech Perry Health Sciences Campus – 11.2 miles
 

As a company, we require all residents have $100k liability coverage. Horizon offers an internal plan meeting this criteria for a low price of $13 per person per month. Personal content coverage is optional, but can be added for an additional $5. For a total of only $18 per month, any necessary protection will be covered. If you choose to opt out of the internal plan, third-party plans must meet the minimum liability coverage requirement (including personal contents if preferred) and be uploaded properly.

Build your credit by paying your rent on time! MyCreditLift is a service that enables you to build your credit by simply paying your rent on time. This means no loans, no credit cards, and no high-interest rates. Pay your rent on time each month and MyCreditLift will take care of the rest. Please let the office know if you have any questions! 

​The RV Index is a risk score based on several factors. It is an innovative move in qualifying criteria used to screen and qualify applicants and guarantors.  By using this inclusive index opposed to our prior practice, we take a step toward future industry standards of fair practice. Depending on your property, an RV index of 40 or 50 will need to be achieved.  Instead of just credit score and income, the index looks at several factors such as:
 
1. Payment history on all trade lines
2. Ratio of rent to income
3. Ratio of debt to income
4. Collections
5. Ratio of positive to negative credit lines

Horizon has implemented new cleaning procedures at all of our communities nation-wide. This includes sanitation of common spaces and amenities, reduced hours for deep cleaning and social distancing guidelines. Prior to moving in, your student’s apartment home will be professionally cleaned and sanitized. We are happy to explain all the unique actions our team is taking.​